August 2019 E-News

Hot Topics on CQC, Business Updates on Health, Government and DBS, General News, OP, LD, Dom Care & Mental Health Services.


August 2019 E-News

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Hot Topics

Age UK's Charity Director Caroline Abrahams examines what Prime Minister Boris Johnson's early comments on social care suggest for the future.

“My job is to protect you or your parents or grandparents from the fear of having to sell your home to pay for the costs of care.”

“And so I am announcing now - on the steps of Downing Street - that we will fix the crisis in social care once and for all with a clear plan we have prepared to give every older person the dignity and security they deserve."

Caroline Abrahams Age UK Director discusses here.

Changes to the Provider Information Return

From 7 August 2019 CQC will be requesting that all providers complete an updated PIR and this will then continue on an annual basis.

Requests for the PIR will be sent during the anniversary month of your first site visit. This will allow them to expand how they use information from the PIR to support our continuous monitoring of services and they will also continue to use the PIR as part of any inspections that take place.

They will be writing to all providers with details of the updated questions/guidance and a reminder of when your first site visit date was to assist with planning for your PIR.

CQC News

Kate Terroni's Blog

Chief Inspector Kate Terroni alludes in her Blog this month at changes to how CQC assess quality, linking with the “Making it Real” I statements. Read the blog here
Driving improvement through technology

A new resource from CQC recognising the growing importance of tech in care and provides a series of case studies.
New Memorandum of Understanding (MoU) agreement.

Read the MoU here.The NDG promotes the provision of advice and guidance about the processing of health and adult social care data in England. Dame Fiona Caldicott has held the non- statutory position since 2014 and was appointed the first statutory National Data Guardian in April 2019.

The NDG role was put on a statutory footing in April 2019 established under the Health and Social Care (National Data Guardian) Act 2018 to act as an advocate for patients and service users on how health and care data is used.
CQC publishes annual report and accounts for 2018/19

The CQC annual report and accounts reflect both their achievements in 2018/19 as well as highlighting areas for improvement. - See it here

CQC sign up to #Hellomynameis campaign
 The #Hellomynameis day is an international campaign in memory of Dr. Kate Granger MBE. We are starting to use 'hello my name is' badges during inspections to support this campaign. - Read more here

Business Updates

Recommendations for CQC-regulated providers

Skills for Care have published their recent publication for providers on recommendations on how to deliver 'good' and 'outstanding' care, and meet CQC standards. Read more here

General Updates

The Local Government and Social Care Ombudsman has found against Surrey County Council in a case involving a block contract with a care home. 

Summary: There was a fault in the way the Council arranged a care home placement for Mr. T’s wife. The Council has partly remedied the injustice this caused, but the Ombudsman further recommends the Council makes a payment to Mr. T for his distress, uncertainty, time and trouble. The Council should also review its internal procedures to ensure it complies with statutory guidance. - Read the article here.
Ombudsman Annual Statistics

The annual statistics from the Ombudsman for Surrey can be accessed here.

Oral Health eLearning

Following last months Report from CQC “Smiling Matters” Skills for Care have launched an e-learning resource on Oral Health. Access it here.

Service Sector Updates

Older People 

~ Nothing specific this month ~

Learning Disabilities 

Healthwatch have published their report Learning Disabilities Insight.
Over the last year, people with learning disabilities (LD) have spoken to Healthwatch Surrey about what’s most important to them. Their experience of accessing health services, social care services, and other issues that impact health and wellbeing. Parents and Carers also shared their perspective with us.

Read the report here.

Learning disability and mental health
People with a learning disability can be more likely to experience poor mental health. Skills for Care have developed free resources to help adult social care staff talk to people about their everyday mental health, and enable them to get the support they need. 

Domiciliary Care

Involved & informed: good community medicines support
The National Institute for Health and Care Excellence (NICE), in collaboration with several other partner organisations, has launched a new initiative to encourage better medicines support for people who are receiving social care services in their homes.

Mental Health

Making it Real for personalisation in mental health - Working examples of how three organisations are weaving together recovery, co-production, and peer support to deliver personalised care and support for people with mental health conditions. 

New resource here

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