Useful Links

General information and advice

Surrey County Council

Providing you with information on staying independent, assessments to identify your care and support needs, including an assessment for carers. An overview of accommodation options for those with care and support needs. They also provide an information and Advice Service to help you with your care and support needs. Website:

Surrey County Council Information and Advice Service
Availability: 9am to 5pm, Monday to Friday
Phone: 0300 200 1005
Textphone or smartphone via Relay UK: 18001 0300 200 1005
SMS: 07527 182 861 (for the deaf or hard of hearing)
BSL: Sign Language Video Relay Service
Fax: 020 8541 7390

Connect to Support Surrey

For local information and support for you and your family including health, getting around, looking after someone and things to do. Includes all regulated care providers in Surrey for home care or care home options. Also details the wide range of community services local councils offer older people. 

Facebook: @SurreyInfoPoint
Twitter: @SurreyInfo

Learning Disability and Autism Hub

provides information, guidance and access to support services for local adults with a Learning Disability or Autism, and their families.


Age UK Surrey

Charity that supports older people (50+) and carers countywide, providing information and advice, access to groups and activities, befriending and a range of paid services.

Tel: 01483 503414
Text:  07548 314281
Facebook: @ageuksurrey
Twitter: @ageuksurrey

Healthy Surrey

Information and advice on nutrition, getting active, weight management and positive lifestyle behaviours. They also host a virtual wellbeing hub Find virtual events and services that meet your needs, keeping you connected while you stay at home.

Facebook: @scchealthysurrey
Twitter: @healthysurrey

Action for Carers

Provides free, independent information, advice and access to support to carers of all ages across Surrey.

Tel: 0303 040 1234
Text: 07714 075993
Facebook: @ActionforCarersSurrey
Twitter: @carerssurrey

Action for Carers - Surrey Young Carers

Provides a range of support depending on your situation, from activities to provide time out from your caring role and meet children in a similar position, to more intensive groups and tailored one-to-one help.

Tel: 01483 568 269

Active Surrey

Get help to be more active and improve your health and wellbeing.  

Facebook: @activesurrey
Twitter: @activesurrey

Carers UK

Offers information, advice and support to carers as well as providing access to a range of digital tools and essential resources that may help make your caring situation easier.  Use the Surrey Free Access Code to access the digital resources: DGTL3562

Tel: 08088 087 777
Facebook: @carersuk
Twitter: @carersuk

Crossroads Care Surrey

Crossroads Care Surrey in partnership with Surrey County Council and the NHS  provide a range of support for carers who might need a break, time for themselves, enjoy a hobby or just a chat with other carers.

Tel: 01372 869970
Facebook: @crossroadscaresurrey
Twitter: @crossroadsurrey

Healthwatch Surrey

An independent organisation listening to experiences from people in Surrey and providing evidence-based feedback to commissioners and providers to influence, inform and, if necessary, challenge decisions and plans.

You can help to shape, improve, and change local services by sharing your feedback. So, whether you have had a good or bad experience, your views can help to make changes to services in Surrey. Their work covers all areas of health and social care. This includes GPs, hospitals, dentists, care homes, pharmacies, opticians and more.

They can also provide, or signpost to, information about local services and how to access them and offer a free, independent advocacy service for people wishing to make a complaint about NHS care.

Telephone: 0303 303 0023 (local rate number)
SMS (text only): 07592 787533
Facebook: @healthwatchsurrey
Twitter: @HW_Surrey

Surrey Coalition of Disabled People

Campaigns and promotes the rights of disabled people to equality of opportunity and to live independently. They run a selection of networks that you can join to enable you to have a voice on things that matter to you where you live and help co-design health and social care services.

Tel: 01483 456558
Text: 07780 933 053
Facebook: @SurreyCoalitionOfDisabledPeople
Twitter: @SurreyCoalition

Surrey Independent Living Charity (SILC)

Offers a range of services to help you live independently including support to find and manage a personal assistant.  

Tel: 01483 458 111
SMS: 07919 418 099
Facebook: @silconline
Twitter: @surreyilc

Care Choices

Produce the Care Services Directory on care providers in Surrey .


Financial support information

The Society of Later Life Advisers (SOLLA) 

Helps people and their families in finding trusted accredited financial advisers who understand financial needs in later life. A well-qualified financial adviser who is also somebody who understands the plans you need to make for your retirement years.

The complexities of the many decisions you or your family may need to face when looking at issues such as care funding matters or whether equity release is the right thing for you, need careful and considered advice. Financial advice should help you make clear and informed decisions knowing that you have had the information and choices presented to you in a way that helps you make the best choices and decisions for you or for a family member.



Is here to make your money and pension choices clearer. MoneyHelper joins up money and pensions guidance to make it quicker and easier to find the right help, MoneyHelper brings together the support and services of three government-backed financial guidance providers: the Money Advice Service, the Pensions Advisory Service and Pension Wise.


Advocacy services


Provides a range of different advocacy services.

An advocate is someone who can speak up for you. They can help if you face difficulties in being involved in decisions about your care, having your voice heard and normally have no other independent person to help you do so.

An advocate can help you say what you want, secure your rights, represent your interests and obtain services you need. Advocacy is free, independent and confidential.

Telephone: 0300 456 2370
Text: Send the word 'pohwer' with your name and number to 81025
Skype: pohwer.advocacy

Find a Residential Care Service

Find a Home Based Care Service

Funding Options for Care

Care providers: Sign up for our newsletter, mailings and more