Useful Links
General information and advice
Surrey County Council
Providing you with information on staying independent, assessments to identify your care and support needs, including an assessment for carers. An overview of accommodation options for those with care and support needs. They also provide an information and Advice Service to help you with your care and support needs. Website: www.surreycc.gov.uk/adultsocialcare
Surrey County Council Information and Advice Service
Availability: 9am to 5pm, Monday to Friday
Phone: 0300 200 1005
Email: asc.infoandadvice@surreycc.gov.uk
Textphone or smartphone via Relay UK: 18001 0300 200 1005
SMS: 07527 182 861 (for the deaf or hard of hearing)
BSL: Sign Language Video Relay Service
Fax: 020 8541 7390
Connect to Support Surrey
For local information and support for you and your family including health, getting around, looking after someone and things to do. Includes all regulated care providers in Surrey for home care or care home options. Also details the wide range of community services local councils offer older people.
Website: www.connecttosupportsurrey.org.uk
Facebook: @SurreyInfoPoint
Twitter: @SurreyInfo
Learning Disability and Autism Hub
provides information, guidance and access to support services for local adults with a Learning Disability or Autism, and their families.
Website: www.surreypb.org.uk
Age UK Surrey
Charity that supports older people (50+) and carers countywide, providing information and advice, access to groups and activities, befriending and a range of paid services.
Tel: 01483 503414
Text: 07548 314281
Email: enquiries@ageuksurrey.org.uk
Website: www.ageuk.org.uk/surrey/
Facebook: @ageuksurrey
Twitter: @ageuksurrey
Healthy Surrey
Information and advice on nutrition, getting active, weight management and positive lifestyle behaviours. They also host a virtual wellbeing hub Find virtual events and services that meet your needs, keeping you connected while you stay at home.
Website: www.healthysurrey.org.uk/
Facebook: @scchealthysurrey
Twitter: @healthysurrey
Action for Carers
Provides free, independent information, advice and access to support to carers of all ages across Surrey.
Tel: 0303 040 1234
Text: 07714 075993
Email: enquiries@ageuksurrey.org.uk
Website: www.actionforcarers.org.uk
Facebook: @ActionforCarersSurrey
Twitter: @carerssurrey
Action for Carers - Surrey Young Carers
Provides a range of support depending on your situation, from activities to provide time out from your caring role and meet children in a similar position, to more intensive groups and tailored one-to-one help.
Tel: 01483 568 269
Email: syc@actionforcarers.org.uk
Website: www.actionforcarers.org.uk/who-we-help/young-carers-under-18/
Active Surrey
Get help to be more active and improve your health and wellbeing.
Website: www.activesurrey.com
Facebook: @activesurrey
Twitter: @activesurrey
Carers UK
Offers information, advice and support to carers as well as providing access to a range of digital tools and essential resources that may help make your caring situation easier. Use the Surrey Free Access Code to access the digital resources: DGTL3562
Tel: 08088 087 777
Email: advice@carersuk.org
Website: www.carersuk.org/
Facebook: @carersuk
Twitter: @carersuk
Crossroads Care Surrey
Crossroads Care Surrey in partnership with Surrey County Council and the NHS provide a range of support for carers who might need a break, time for themselves, enjoy a hobby or just a chat with other carers.
Tel: 01372 869970
Email: enquiries@crossroadscaresurrey.org.uk
Website: www.crossroadscaresurrey.org.uk/
Facebook: @crossroadscaresurrey
Twitter: @crossroadsurrey
Healthwatch Surrey
An independent organisation listening to experiences from people in Surrey and providing evidence-based feedback to commissioners and providers to influence, inform and, if necessary, challenge decisions and plans.
You can help to shape, improve, and change local services by sharing your feedback. So, whether you have had a good or bad experience, your views can help to make changes to services in Surrey. Their work covers all areas of health and social care. This includes GPs, hospitals, dentists, care homes, pharmacies, opticians and more.
They can also provide, or signpost to, information about local services and how to access them and offer a free, independent advocacy service for people wishing to make a complaint about NHS care.
Website: www.healthwatchsurrey.co.uk
Telephone: 0303 303 0023 (local rate number)
SMS (text only): 07592 787533
Email: enquiries@healthwatchsurrey.co.uk
Facebook: @healthwatchsurrey
Twitter: @HW_Surrey
Surrey Coalition of Disabled People
Campaigns and promotes the rights of disabled people to equality of opportunity and to live independently. They run a selection of networks that you can join to enable you to have a voice on things that matter to you where you live and help co-design health and social care services.
Tel: 01483 456558
Text: 07780 933 053
Email: info@surreycoalition.org.uk
Website: www.surreycoalition.org.uk
Facebook: @SurreyCoalitionOfDisabledPeople
Twitter: @SurreyCoalition
Surrey Independent Living Charity (SILC)
Offers a range of services to help you live independently including support to find and manage a personal assistant.
Tel: 01483 458 111
SMS: 07919 418 099
Email: admin@surreyilc.org.uk
Website: www.surreyilc.org.uk/home
Facebook: @silconline
Twitter: @surreyilc
Care Choices
Produce the Care Services Directory on care providers in Surrey .
Website: www.carechoices.co.uk/publication/surrey-care-services-directory
Financial support information
The Society of Later Life Advisers (SOLLA)
Helps people and their families in finding trusted accredited financial advisers who understand financial needs in later life. A well-qualified financial adviser who is also somebody who understands the plans you need to make for your retirement years.
The complexities of the many decisions you or your family may need to face when looking at issues such as care funding matters or whether equity release is the right thing for you, need careful and considered advice. Financial advice should help you make clear and informed decisions knowing that you have had the information and choices presented to you in a way that helps you make the best choices and decisions for you or for a family member.
Website: www.societyoflaterlifeadvisers.co.uk
MoneyHelper
Is here to make your money and pension choices clearer. MoneyHelper joins up money and pensions guidance to make it quicker and easier to find the right help, MoneyHelper brings together the support and services of three government-backed financial guidance providers: the Money Advice Service, the Pensions Advisory Service and Pension Wise.
Website: www.moneyhelper.org.uk
Advocacy services
POhWER
Provides a range of different advocacy services.
An advocate is someone who can speak up for you. They can help if you face difficulties in being involved in decisions about your care, having your voice heard and normally have no other independent person to help you do so.
An advocate can help you say what you want, secure your rights, represent your interests and obtain services you need. Advocacy is free, independent and confidential.
Website: www.pohwer.net/surrey
Telephone: 0300 456 2370
Text: Send the word 'pohwer' with your name and number to 81025
Skype: pohwer.advocacy