Towergate Insurance

Towergate Insurance have extensive experience in the care sector, having provided insurance to this sector since 1982, and have worked in partnership with Surrey Care Association for over 5 years. Based in Croydon, the office for the Caring Professions Division is local to Surrey Care Association members and means the team understand both the sector and the communities you work with.

With Towergate, you can expect advice and guidance from their dedicated team of specialist advisers, who only work within the care sector. Underwritten by A-rated insurer Markel, both core policies available to SCA members include access to Markel Law Hub which will provide you with:

  • Over 200 fact sheets and over 500 legal documents to choose from in Employment, Business and Health and Safety Law
  • 24-hour legal helpline from a team of barristers and solicitors who work exclusively for social care providers
  • In addition, you will benefit from:
  • 24-hour stress helpline to support you and your colleagues
  • PR Crisis management – providing support and guidance when dealing with the media in the event of a serious issue or crisis
  • Towergate Assist – to support with complicated material damage claims over £5000
  • The option to cover communicable diseases
  • An award-winning service

Towergate provide a bespoke service to each client they work with, making sure that they take into consideration everything that you may require. They have been recognised across the industry and in 2021, The Towergate Caring Professions Division won ‘The Social Care Premier Supplier Awards’ Insurance category, the UK Broker Award for Schemes Broker of the Year, as well as an Ardonagh Group Award for Broking Excellence.


To find out more about how Towergate could assist you with your insurance, please call 0330 123 5342 or email [email protected]

Visit Towergate’s website.

Downing Care has been a constant customer of Towergate for many years despite regularly seeking competitive alternative insurance quotations from other brokers and insurers. I have been dealing with Richard Barnes for over ten years and have always found that he has a detailed understanding of the healthcare sector and provided a helpful, personal, and professional service, thus securing us competitive renewal quotes. Consequently Towergate have retained our business and I have no hesitation in recommending them, and encourage SCA members to offer Towergate the opportunity to provide an alternative quote for your healthcare insurance needs.

Graham Elliott F.R.I.C.S - Director Downing Care and SCA