Whether you’re starting a care business or growing one, at Citation you’ll find everything you need to help you get HR, Health & Safety and CQC compliance right.  They enjoy deciphering thousands of pages of regulations, and finding affordable, intelligent solutions to keep compliance simple for businesses like yours and get you the highest possible regulatory rating.

Who are they? 
  • 160+ HR professionals, barristers, solicitors, Health & Safety experts, and care industry experts here for you 24/7
  • 25+ years supporting UK businesses
  • 50,000+ brilliant clients
  • Rated ‘Excellent’ by their clients on Trustpilot
Their business? Making sure your business ready for anything

You’re always busy, aren’t you? At Citation, they get that. That’s why they free up your valuable time so you can focus on what matters most to you.

They take away the headache and hassle of ticking off your must-have Health & Safety and HR compliance obligations and acing your regulatory responsibilities, so you can get back to work.

Oh, and they’ll help you achieve best-practice standards at the same time.

  • 24/7 expert advice – Round-the-clock phone access to expert HR and Health & Safety professionals
  • Atlas, their smart compliance technology – Manage essential HR and Health & Safety tasks, training and documentation in one place with the Atlas online hub
  • Specialist on-site support – Annual HR check-ins and site visits delivered by their lovely local consultants
  • Advice so good, it’s guaranteed – As long as you follow their advice, they’ll defend you against tribunal claims up to £1.5million a year
  • Documentation, sorted – Policies, risk assessments, contracts – their experts have them covered for you, so you can focus on what you do best
  • CQC Pro – Ace your inspections and tick off your regulatory obligations with this handy online tool
  • Care mock inspections – Avoid any surprises when the regulator comes to call with mock inspections by Citation’s professional team

And, as a partner member, you can get all of this for less with preferential rates.

Your SCA member benefit

As a valued SCA member, you get free access to Citation’s HR and Employment Law advice line.

Problem with a staff member? Questions about a contract? Whatever you need support with, their dedicated HR consultant, Jonathan is available 9-5 Monday-Friday to chat you through any issue you may have. The advice provided is always clear and delivered in real-world language, so you know exactly what you should do and why you should do it for complete peace of mind.

Simply call Jonathan today on 0161 504 0843 between 9am-5pm Mon-Fri or email [email protected] and quote Surrey Care Association for personal, one-to-one support.

Kick things off with Citation today

Get in touch with Citation to organise a free audit of your business and start saving time, stress and money. Simply call 0345 844 1111 or click here for more information. Remember to quote ‘Surrey Care Association’ when enquiring to access preferential rates.


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