Providing High Quality IT Support and Solutions

The social care environment demands robust and reliable IT solutions which are both secure and easy to use. Magikos IT has the experience, skills and resources required to help you manage all of your IT challenges, keeping you connected, secure and compliant with current regulatory requirements. This enables you to concentrate on delivering the best care possible to those you look after.

The skills and services offered by Magikos IT include:

  • A complete support service for all of your IT – onsite, online, by telephone and automated remote monitoring.
  • Helping you to securely backup your critical business and clinical data.
  • Selecting, sourcing and supplying the appropriate IT equipment for your needs, including PC’s, printers, network, WiFi and other IT technology.
  • Training for staff in the use of IT equipment and software. Helping to prevent hacking, phishing and other types of phone and internet fraud.
  • Advice & guidance in GDPR data protection and network security.
  • On-site visits and meetings to represent your organisation with third-party IT vendors and suppliers.
  • Secure remote support to help users rapidly solve their day to day computer issues.
  • Assistance with network and wireless (WiFi) planning, installation and security.
  • Advice & guidance with IT strategy and planning, Care Home digital futures, Windows 10 replacement and digital telephone systems.
  • Digital telephone systems (VoIP) setup, installation and support.
  • Help with the application for Cyber Essentials accreditation, audit and corrective action planning.

Benefits available to Surrey Care Association members who become Magikos IT clients include:

  • Free IT audit for all new support customers.
  • Free participation in discussions between clients and third-party vendors where new services may impact IT systems or services (in-house IT Director).
  • Access to Magikos IT articles, white papers and policy templates.
  • Free secure and certified WEEE disposal of all old and redundant IT equipment.

Please call us for an informal chat about your IT requirements: 01344 204019 Better still, why not email us and arrange to meet over coffee: [email protected]