April 2019 Monthly E-News

April 2019 E-News

E-News prepared by Alan Willmott on behalf of SCA - Members distribution only


EU Exit planning updates

The government has recently shared a number of letters regarding EU Exit planning for adult social care providers. If you did not receive this correspondence from CQC you can view the letters by using the following links:

15th March letter
26th March letter (1)
26th March letter (2)
New analysis highlights “deeply flawed assumptions” behind Mental Capacity (Amendment) Bill
A new analysis of the Mental Capacity (Amendment) Bill identifies problematic assumptions that could lead to badly implemented law. The analysis of the government’s impact assessment identifies a range of concerns that could result in a variety of outcomes.
  • Dilution of human rights with the mechanisms for upholding liberty being opaque and illogical.
  • Significant new responsibilities for independent and voluntary sector providers of social care, and a bewildering range of responsible bodies for organisations to report depending on types of care.
  • Additional financial costs being passed onto independent and voluntary sector providers with no comparable diversion of funding away from local authorities.
See the analysis here
CQC News
Debbie Westhead’s blog – relates to Innovation as explored at the SCA Registered Managers Forum on the 20th March. Read here.
Improvements (Changes?) to factual accuracy process and guidance
Following engagement with providers and inspectors over the last six months, CQC is introducing improvements to the factual accuracy process and guidance. The changes will be introduced from Monday 8 April.

The key changes for you to be aware of:
  • New guidance on the factual accuracy process has been created. It defines more clearly the scope of factual accuracy and outlines how providers should respond.
  • Providers will now access the factual accuracy form on CQC’s website via the Guidance for Providers. The form will not be sent to providers with draft reports.
Changes to CQC fees have now been confirmed and are outlined on the fees consultation page of their website. This page also contains the response to the consultation and supporting information and guidance. This follows the public consultation between 25 October 2018 and 17 January 2019 on proposals for the fees that will be charged for providers of health and adult social care in England from 1 April 2019.

CQC admits one in five social care services have not been inspected in two years
Nearly 5,000 adult social care services – nearly one in five – have not had an inspection by the care regulator in the last two years, figures released under the Freedom of Information Act (FoIA) have revealed.

The Care Quality Commission (CQC) figures have raised fresh doubts as to whether the regulator is fit for purpose, while Labour’s shadow social care minister has said they are “highly concerning”.

The figures were released to Disability News Service days after the latest revelations concerning a care home run by the National Autistic Society, where autistic people were taunted, abused and ill-treated by staff.
SCIE releases first evaluation of digital care planning system

An evaluation of the PASSsystem by SCIE and York Consulting. Download the report and executive summary. Improving social care through digital care planning.

Read the report here.
EU settlement status scheme
The application scheme will be fully open by 30th March 2019. EU citizens and family members who want to continue to live and work in the UK beyond 31st December 2020, will need to apply to the EU Settlement Scheme. There is no legal obligation for employers to communicate the EU Settlement Scheme, however, you may wish to signpost employees to the information that the Government is providing. Employers are not expected to interpret information provided by the Government and indeed employers should be careful not to provide immigration advice unless qualified to do so. The scheme was subject to fees during trial periods, but it has been confirmed applications will now be free of charge.
Largest upgrade in a generation to workplace rights 

Getting work right for British workers and businesses.

New legislation to upgrade workers’ rights introduced - including a day one statement of rights for all workers setting out leave entitlements and pay.​


The Local Government and Social Care Ombudsman has published a good practice guide which shares lessons from complaints it has received to help adult social care providers improve their services.

The guide gives real-life examples of the common problems the Ombudsman sees in care provider investigations – and offers ways to avoid the pitfalls.

Key areas include:
•    clear information about fees, charges, and contracts
•    getting billing and invoices right
•    ensuring people’s belongings are looked after properly, and
•    dealing with challenging behavior from friends and relatives.

Supported Housing
The end of 2018 saw many discussions around the future of supported housing. This article provides updates on the work the Federation continues to do, our work with the Government on oversight, and how members can get involved in the near future. Read more from the National Housing Federation here.


Disclosure and Barring Service (DBS) News

The Disclosure and Barring Service (DBS) published a news story back in September 2018 advising that all DBS email addresses were changing.

Alongside the Home Office, DBShave dropped ‘GSi’ from their email addresses. When contacting us, our email addresses will now end ‘@dbs.gov.uk’.

For the past few months, all emails to the old email addresses were automatically re-routed to our new however this will stop as of 31 March 2019, so people should make sure they have updated their contact lists.

Older People 

Integrated Homes, Care, & Support: Measurable Outcomes for Healthy Ageing
This report provides an overview of the research findings from the collaborative research project between Aston Research Centre for Healthy Ageing (ARCHA) and the ExtraCare Charitable Trust, collated by Professor Carol Holland, Centre for Ageing Research (C4AR), Lancaster University.
See the report here

Learning disability and autism training for health and care staff
The government wants to know how we can make sure that health and social care staff have the right training to understand the needs of people with a learning disability and autistic people, and make reasonable adjustments to support them.

The consultation considers issues around the training and development staff need to better support people with a learning disability or autistic people.

We want to know what people think about our proposals on:
- The planned content of the training
- How the training should be delivered
- How to involve people with a learning disability or autistic people in training
- How we can mandate, monitor and evaluate the impact of training

The consultation will be of particular interest to:
•    people with a learning disability or autistic people
•    the families and carers of people with a learning disability or autistic people
•    patient groups
•    providers of health and social care services

See the Consultation here

Hospital discharges failing too many people in need of home care, says British Red Cross
Too many people are being discharged from hospital unequipped and ill-prepared to support their own recovery at home, research from the British Red Cross has shown.

The charity said that while there are many examples of good practice initiatives that are making a real difference to the home from hospital experience, there is a lack of consistency of provision and too many people are still “falling through the gaps” with unmet needs.

The research found that some people returned to their homes with no hot water or heating, while others with changing mobility needs reported struggling with a step up to a front door or felt unable to get upstairs to the toilet.

Access all Red Cross Reports here

"Backdoor policies" denying people with mental illnesses access to ESA
The government's Department for Work & 
Pensions (DWP) is sending doctors premature and misleading letters suggesting ill patients no longer need a “fit note” (medical note) after being found fit for work, an influential charity claimed today. 

The letter leaves claimants including those with mental illnesses unable to obtain Employment and Support Allowance (ESA) to which they are entitled, pending appeal.

Anti-poverty charity Zacchaeus 2000 Trust say this threatens 
doctor-patient relationships, puts patients at risk of damaging their health further, and leaves them in serious financial difficulties.
Read more here


Click the links to book your place
SCA Members-Only Network Meetings

Older People Care Home Business Update Meeting
Thursday 16th May 2019 | 9:30 AM - 13:00 PM

Domiciliary Care Provider Business Update Meeting
Thursday 16th May 2019 | 13:00 PM to 16:30 PM

Learning Disability Provider Business Update Meeting
May-time date TBC - 9:30 AM - 13:00 PM
Digital Marketing & Social
Media Workshop

Wednesday 8th May 2019
9:00 AM - 13:00 PM

Thatcher's Hotel, East Horsley
Managing Voids & Occupancy Workshop

Tuesday 30th April 2019 | 9:00 AM to 13:00 PM

Thatcher's Hotel, East Horsley
Copyright © *|2018|* *|Surrey Care Association Ltd|*, All rights reserved.

Our email address is:

Our phone number is:
01372 571 174

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.

Latest News

Read All
15Sep, 2021
Partner and head of Health & Social Care James Sage explains the latest guidance from the Department of Health and Social Care on vaccine exemptions.

Read more
15Sep, 2021
A family-owned Surrey care group is celebrating after being shortlisted in two categories at the prestigious LaingBuisson Awards 2021. The first shortlisting sees CHD Living, which supports over 800 people across Surrey and South London, as a finalist in the category Outstanding Response to COVID in Social Care for its Adopt a Grandparent programme, which went viral during the pandemic.

Read more
15Sep, 2021
Nexus Programme is a family-operated support provider. They have several homes in Ashford and the surrounding areas, specialising in learning disability for young adults. They offer bespoke care and support plans that recognise the unique needs of all the individuals they support. They make a concerted effort to promote independent living within a supported and caring environment.

Read more

Care providers: Sign up for our newsletter, mailings and more