Two entirely unrelated conversations over the last couple of weeks, (one with some CQCfolk, the other with a London borough council) have flagged up a potential impact of digital care planning that is rather greater in reach than we’d previously ever considered.


As authors of the PASSsystem, we have spent much time quantifying the clear benefits of digital care planning. But to be fair, we have always done so at the level of a local care economy.We have never particularly considered any effects that might manifest at the national level to impact the care sector as a whole.

As I have written many times before, the value chain is now clear at a local level.Digital care planning brings such material efficiency gains to a care provider that they can shift significant resource from management/administration to care delivery.This positively impacts their bottom line, whilst increasing resource and results from the perspective of the person in support and whomever might be funding their care. To give some scale to this, we have SME customers reporting that a circa £5,000 investment in our digital care system directly returns efficiency gains of between £50,000 and £60,000 annually.This scales-up with the size and number of care providers of course, so the impact is pretty substantial in terms of freeing up full time equivalent care workers within the local care economy.

Add to this the fact that the care worker’s life is made simpler, that outcome-focussed episodes of care are accurately and clearly prompted at all times and that a detailed care plan and audit trail gives appropriate visibility to employer, commissioner, customer, friends/family and any other agencies contributing to that individual’s care pathway.

This is all very good of course and, rather conveniently for us, gives a pretty compelling reason for providers and commissioners to champion digital care plans.But the two conversations I mentioned earlier, both separately raised the same and unusually profound questions.

In this financially challenged sector, where one in five domiciliary care providers are reportedly at risk, and with churn a daily reality for commissioner and consumer alike; might the introduction of digital care planning now mean that less providers fail, change their business models or cancel their contracts?Might digital care planning therefore bring some much-needed stability to our notoriously changeable industry? And, if it just might…… then how does that change how we prepare for the delivery of care in the home from 2020?

I wouldn’t even pretend to know the answer to this one, but it is certainly food for thought.

-Nick Spratt, CRO everyLIFE Technologies

No posts to this blog.

    Latest News

    Read All
    22May, 2020
    Tuesday 19th May 2020 on BBC surrey – Surrey Care Association Vice Chair and Birtley House Chairman, Simon Whalley speaking to BBC Surrey Breakfast host James Cannon on COVID-19 and Testing.

    Read more
    28Apr, 2020
    Campaigners today warned that unless the Government steps up funding for local authorities many social care providers could go to the wall as they battle to look after older and vulnerable people during coronavirus.

    Read more
    28Apr, 2020
    The Care Association Alliance, a professional body that represents 38 regional Care Associations who between them represent thousands of care services across the UK, have today issued this statement in response to MPs, notably Shadow Heath Secretary Jonathan Ashworth MP, calling for care residents to be moved from their homes into hospital environments.

    Read more

    Sign up for our newsletter